IS THIS A TIMESHARE?
Yes, Trendwest is a Vacation Ownership Club but we also OWN over 37,000 hotels and resorts around the world as well as Budget and Avis Car Rental, two major Cruiseship lines, travel partners with several major U.S. airlines and a host of more vacation related companies. We just hope after you visit us that the next time you want to travel you will think of us 1st to assist you in all your travel needs.
This is simply our version of timeshare, which we refer to as Vacation Club. Our approach to vacation club is very different than any that you have probably seen. We value your word of mouth advertising whether you decide that our program works for you currently or not. We also guarantee that you will enjoy your presentation and entire experience with us! Basically, it’s enjoying your time here for some fantastic gifts!
(Back to script or “Do you prefer to come on (give two date/time choices)?”
I HAVE TO TALK TO MY SPOUSE / CALL ME BACK / CAN’T DECIDE YET!
Well let me ask you this Mr/Mrs _______, who holds the social calendar? (you maybe speaking to the wrong one-80% of the time it’s the wife). Well I only have a few of these special gift certs left for this promotion-let me put one aside for you so if you do decide to come visit I can still give it to you. Don’t worry, I’m just obligating myself to you and not you for me.
I understand that, Ma’am/Sir, I do want to tell you though that we have limited availability, and also the gift, due to the response to this offer. If you do have a particular date in mind, and is excited about the offer, I would encourage you to make an appt. tonight! (if still no)What time should I call you back tonight?
(Back to script or “Do you prefer to come on (give two date/time choices)?”
I’M JUST NOT INTERESTED
I’m sure before I’ve had a moment of you time you would say you’re not interested but let me be brief, I bet you get a lot of offers over the phone. Trendwest is offering to certain individuals an opportunity to receive a Complimentry Vacation on us for two. All we ask is you to come visit us and participate in a 90 presentation of some great opportunities the next time you travel. Right now we have 3 destinations for you to choose from-do you think you would be more interested in SFO, Las Vegas or maybe our newest offer a Cruiseship Vacation?
At least give me the opportunity to tell you about the terrific gifts I’ve got for you. Then if you’re still not interested, I won’t take up any more of your time, I promise.
(Back to script or… the key is to keep the customer talking!!!)
I DON’T HAVE TIME (to talk at the moment)
Oh I’m sorry I called you at a bad time. Let me just tell you briefly that according to our information you qualify for a Complimentry Vacation for two. May I call you back in one hour or two? I’m excited about this offer.
Mr./Mrs. __________, I understand that your time is important. Let me just tell you a little bit about the wonderful gifts I have for you and then we can arrange for me to call you back when you have more time. (Back to script)
IM TOO BUSY / I DON’T HAVE TIME (to go to the presentation)
We know how that is..Mr.----…Im sure we can find time that will fit your busy schedule, that’s why we offer the presentation during the week and weekends.(STORY: We actually send out a lot of families last year on a well deserved holiday. They are the same families we invited just like you who made time to come to one of our invitations. So we hope to inspire you into taking one soon. It sounds like you and your family could use a vacation. When was the last time you had a vacation?
HOW DID YOU GET MY NAME
Either you or someone in your family or that you know filled out a survey or entry form of us or one of our affiliate. We then selected your name based on certain demographic information.
HOW LONG IS THE TOUR?
The presentation lasts approximately 90 minutes, Time goes by very fast because it’s a lot of fun. When was the last time you had a chance to take a vacation?
It goes very quickly, and is very entertaining. Its a personally guided tour of our Resort Club using our state-of-the-art theatre
(Back to script or “Do you prefer to come on (give two date/time choices)?”
“NOTHINGS FOR FREE”
Yes my boss always says”if it sounds too good to be true then it’s probably not true.” You are right, this isn’t totally free and certain restrictions apply. Let me go over the Details with you so you will understand what you’re entitled to.
I do agree with you, there are no free lunches especially not in America. In fact most of us get paid by the hour right? So its like were buying your time for about 90 mins. By simply having your attention for about an hour or more we give you back a $--- worth of vacation..fair enough right?
WHATS THE CATCH?
Catch? There’s no catch, we like to tell it like it is. This is about the wonderful world of vacationing and affordable advantages when you travel-you like to vacation and save money right?
Well,..I don’t know if you can call it a catch..but you see we just want your time and attention for about an hour or so..its basically enjoying your time here with your wife and get tips on how you can save a lot of dollars for your next vacation..Im sure this is something that would interest you and will be worth your time right?!
CAN YOU SEND ME SOMETHING IN THE MAIL/WRITING?
Sure, no problem. But let’s look at a date when you may be able to attend first. I can put it aside for you and in the meantime we can select a gift for your time… Then we will send you all the details for you to look over.
“That is what I aim to do, but since I have you on the phone, let me tell you a little more about what this is about. If you think we have something for you then I can follow everything up for you to read.”
Yes, Trendwest is a Vacation Ownership Club but we also OWN over 37,000 hotels and resorts around the world as well as Budget and Avis Car Rental, two major Cruiseship lines, travel partners with several major U.S. airlines and a host of more vacation related companies. We just hope after you visit us that the next time you want to travel you will think of us 1st to assist you in all your travel needs.
This is simply our version of timeshare, which we refer to as Vacation Club. Our approach to vacation club is very different than any that you have probably seen. We value your word of mouth advertising whether you decide that our program works for you currently or not. We also guarantee that you will enjoy your presentation and entire experience with us! Basically, it’s enjoying your time here for some fantastic gifts!
(Back to script or “Do you prefer to come on (give two date/time choices)?”
I HAVE TO TALK TO MY SPOUSE / CALL ME BACK / CAN’T DECIDE YET!
Well let me ask you this Mr/Mrs _______, who holds the social calendar? (you maybe speaking to the wrong one-80% of the time it’s the wife). Well I only have a few of these special gift certs left for this promotion-let me put one aside for you so if you do decide to come visit I can still give it to you. Don’t worry, I’m just obligating myself to you and not you for me.
I understand that, Ma’am/Sir, I do want to tell you though that we have limited availability, and also the gift, due to the response to this offer. If you do have a particular date in mind, and is excited about the offer, I would encourage you to make an appt. tonight! (if still no)What time should I call you back tonight?
(Back to script or “Do you prefer to come on (give two date/time choices)?”
I’M JUST NOT INTERESTED
I’m sure before I’ve had a moment of you time you would say you’re not interested but let me be brief, I bet you get a lot of offers over the phone. Trendwest is offering to certain individuals an opportunity to receive a Complimentry Vacation on us for two. All we ask is you to come visit us and participate in a 90 presentation of some great opportunities the next time you travel. Right now we have 3 destinations for you to choose from-do you think you would be more interested in SFO, Las Vegas or maybe our newest offer a Cruiseship Vacation?
At least give me the opportunity to tell you about the terrific gifts I’ve got for you. Then if you’re still not interested, I won’t take up any more of your time, I promise.
(Back to script or… the key is to keep the customer talking!!!)
I DON’T HAVE TIME (to talk at the moment)
Oh I’m sorry I called you at a bad time. Let me just tell you briefly that according to our information you qualify for a Complimentry Vacation for two. May I call you back in one hour or two? I’m excited about this offer.
Mr./Mrs. __________, I understand that your time is important. Let me just tell you a little bit about the wonderful gifts I have for you and then we can arrange for me to call you back when you have more time. (Back to script)
IM TOO BUSY / I DON’T HAVE TIME (to go to the presentation)
We know how that is..Mr.----…Im sure we can find time that will fit your busy schedule, that’s why we offer the presentation during the week and weekends.(STORY: We actually send out a lot of families last year on a well deserved holiday. They are the same families we invited just like you who made time to come to one of our invitations. So we hope to inspire you into taking one soon. It sounds like you and your family could use a vacation. When was the last time you had a vacation?
HOW DID YOU GET MY NAME
Either you or someone in your family or that you know filled out a survey or entry form of us or one of our affiliate. We then selected your name based on certain demographic information.
HOW LONG IS THE TOUR?
The presentation lasts approximately 90 minutes, Time goes by very fast because it’s a lot of fun. When was the last time you had a chance to take a vacation?
It goes very quickly, and is very entertaining. Its a personally guided tour of our Resort Club using our state-of-the-art theatre
(Back to script or “Do you prefer to come on (give two date/time choices)?”
“NOTHINGS FOR FREE”
Yes my boss always says”if it sounds too good to be true then it’s probably not true.” You are right, this isn’t totally free and certain restrictions apply. Let me go over the Details with you so you will understand what you’re entitled to.
I do agree with you, there are no free lunches especially not in America. In fact most of us get paid by the hour right? So its like were buying your time for about 90 mins. By simply having your attention for about an hour or more we give you back a $--- worth of vacation..fair enough right?
WHATS THE CATCH?
Catch? There’s no catch, we like to tell it like it is. This is about the wonderful world of vacationing and affordable advantages when you travel-you like to vacation and save money right?
Well,..I don’t know if you can call it a catch..but you see we just want your time and attention for about an hour or so..its basically enjoying your time here with your wife and get tips on how you can save a lot of dollars for your next vacation..Im sure this is something that would interest you and will be worth your time right?!
CAN YOU SEND ME SOMETHING IN THE MAIL/WRITING?
Sure, no problem. But let’s look at a date when you may be able to attend first. I can put it aside for you and in the meantime we can select a gift for your time… Then we will send you all the details for you to look over.
“That is what I aim to do, but since I have you on the phone, let me tell you a little more about what this is about. If you think we have something for you then I can follow everything up for you to read.”
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