Have a schedule for your training by the week. This will help you build on development.
Cover different aspects for the job regularly- Callbacks, Choices, Embellishment, Confidence, Confronting fear, Self respect, Referrals, Motivation, Implement, Act, Isolating the customer, Isolating the challenge, implementation, etc.
The biggest challenge we all have is fear. “If we don’t act we can’t be wrong.” In all professions you don’t get paid to observe; you make money when you participate. To participate and not wait till the next time (opportunity) is paramount in training the brain for success. React when the opportunity presents itself. Most everyone you speak to is a customer, unless not qualified. Even the customer who isn’t qualified knows someone who is-go for it. “I’m sorry Mr. Jones but for this promotion you need to meet certain criteria for the offer. The good news is we will call you back soon as we do have special promotions for people like yourself. But while I have you on the phone must know some one who qualifies for this promotion? This offer is transferable.”
Objection-“I’m too busy”
Reply- “ I completely understand Mr. Jones, this summer has been quite active for me too. But I do have several times available for you. Are you less busy during the day or evening?”....
Objection –“Is this Timeshare?”
Reply-“ Up until recently our Company, Trendwest, was the largest timeshare company in the world. But this year we merged with Wyndham Resorts. So now we are part of the largest resort chain in the world. And when you include , Budget and Avis Car rentals, Century 21 Real Estate, Royal Vikings Cruise ships and Carnival Cruises, we are considered the largest in the vacation industry.”
Finally;
Always practice positive input;
I will rather than I will try
I know rather than I think
No one will believe you unless you believe in yourself.
Cover different aspects for the job regularly- Callbacks, Choices, Embellishment, Confidence, Confronting fear, Self respect, Referrals, Motivation, Implement, Act, Isolating the customer, Isolating the challenge, implementation, etc.
The biggest challenge we all have is fear. “If we don’t act we can’t be wrong.” In all professions you don’t get paid to observe; you make money when you participate. To participate and not wait till the next time (opportunity) is paramount in training the brain for success. React when the opportunity presents itself. Most everyone you speak to is a customer, unless not qualified. Even the customer who isn’t qualified knows someone who is-go for it. “I’m sorry Mr. Jones but for this promotion you need to meet certain criteria for the offer. The good news is we will call you back soon as we do have special promotions for people like yourself. But while I have you on the phone must know some one who qualifies for this promotion? This offer is transferable.”
Objection-“I’m too busy”
Reply- “ I completely understand Mr. Jones, this summer has been quite active for me too. But I do have several times available for you. Are you less busy during the day or evening?”....
Objection –“Is this Timeshare?”
Reply-“ Up until recently our Company, Trendwest, was the largest timeshare company in the world. But this year we merged with Wyndham Resorts. So now we are part of the largest resort chain in the world. And when you include , Budget and Avis Car rentals, Century 21 Real Estate, Royal Vikings Cruise ships and Carnival Cruises, we are considered the largest in the vacation industry.”
Finally;
Always practice positive input;
I will rather than I will try
I know rather than I think
No one will believe you unless you believe in yourself.
No comments:
Post a Comment