In regards to setting a callback, Please make sure you’ve attempted to close three times before you resort to a callback (refer to “not interested” script)
A Callback- A specific time for a specific reason.
Okay_______ I understand. I can call you later today or would you prefer I call you tomorrow? Okay, so you will have a chance to speak with your (husband or wife)? Great, by the way, who is the social calendar holder of the family?
If they say they are calendar holder- Great, then I will call you at (time/day) and we will be able to move forward on getting you taken care of. I’m looking forward to taking care of you personally on this.
If they say their spouse is- Okay, then when would be the best time to get in touch with him/her? And you will let him/her I will be calling? Great, I will do all I can to make this a great and fun opportunity for you both.
Make sure you have a solid commitment and reiterate it!
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